December

Portrait of Justin Brown
Ambassador Services’ Justin Brown serves with a smile.
Main Content

People of the U: Justin Brown

Published on Wednesday, December 11, 2019

By: Ruth Cummins, ricummins@umc.edu

If you are an employee or patient at the University of Mississippi Medical Center’s hospitals, you might just cross paths with Justin Brown.

Brown, part of the Ambassador Services team, escorts patients from Wiser, Batson and University Hospital to CT scanning in the old Adult Hospital basement. “They might be in a wheelchair or their own bed, and sometimes, I walk with them if I’m able,” Brown said.

His days are spent on his feet, and he logs thousands of steps as he wheels patients from their rooms to scanning and back. Brown said he gets plenty of time for interaction through conversation.

“Some patients are nervous about what’s happening, or where they are going,” he said. “I try to talk to them to make them feel better. Some are asleep and we can’t talk, but with the others, we talk about a lot of things.”

Although some employees would dread traversing the hospital for an eight-hour shift, “it’s not a hard job, and the walking is good exercise,” said Brown, a 2011 graduate of Wingfield High in Jackson.

“Justin is a good ambassador because he does everything in a positive manner,” said Willie Proctor, supervisor of Ambassador Services. “He is always happy and upbeat.

“He always has a smile on his face, and he has been recognized by 2 South as an excellent employee with a great personality.”

When he’s not taking care of patient transport, he enjoys playing basketball and relaxing. “Nothing too big,” he says of life outside the U.


Every institution is rich with personal stories. We want to know ours.

Do you know a student, staff, volunteer or faculty member at the University of Mississippi Medical Center whose story would make an interesting feature?

Know someone who has a fascinating hobby? Who participates in a remarkable group? Who has accomplished something amazing? Who deserves to be recognized?

We want to learn more about each individual who makes up our extraordinary UMMC Family, and we want to share what makes each person unique in the People of the U section of our dynamic new UMMC Intranet.

To nominate someone to be considered for a People of the U feature, just complete and submit this short form. If that person is picked for a feature, a member of the Communications and Marketing staff will contact him or her to learn more about his or her personal story.

Soon, the rest of the Medical Center will know why your nominee is an outstanding reminder of what makes this place so special – the People of the U