Epic Quarterly Upgrade August 4, 2020

Epic will undergo a scheduled quarterly upgrade on August 4, 2020. In preparation for the upgrade, we will enter a "Soft Freeze" period and then a "Build Freeze" period to update data behind the scenes that allows you to continue to use the system.

"Soft Freeze" Period

The Soft Freeze began on Friday, July 24. You can continue to use Epic as normal. Build requests will be prioritized after the upgrade concludes on August 4.

"Transparent Lockdown" Period

The Transparent Lockdown period will begin on Friday, July 31 at noon and will end when we begin the upgrade process on Tuesday, August 4. During this time, you will be unable to make changes that customize certain aspects of your workflows. While this lockdown is temporary, the following features will be unavailable:

Applying filters in Chart Review
Applying filters in work queues
Creating or editing SmartPhrases and SmartLinks
Creating or editing dashboards
Creating, Editing, and Sharing Notewriter Macros
Creating or editing QuickActions
Saving SlicerDicer Sessions
Moving Activities to a Sidebar or Floating Window

For more information view the tip sheet on the Epic Resource Center.