Contact Us

UMMC Specialty Pharmacy Program Hours of Operation

Monday - Friday | 8 am - 4:30 pm

When to Contact Us

The UMMC Specialty Pharmacy Program uses a call center to help patients reach their UMMC pharmacist or technician by phone. Patients can also reach their UMMC pharmacist or technician through direct messaging in MyChart. Contact our staff if:

• You have questions or concerns about your medicine
• You think you have a reaction or allergy to your medicine
• The way you use your medicine has changed
• Your contact information, including delivery address, has changed
• You have question about the status of medication order, or to discuss any delivery delays or rescheduling needs
• You need to refill your medicine
• You have questions about medicine pricing, including available savings programs for your medicine

Call Center Phone Number and MyChart

(601) 815-9250

A pharmacist is available to answer clinically urgent calls 24 hours a day, 7 days a week, 365 days a year.

You can log into MyChart or set up a new account by visiting www.umc.edu/MyChart. Program staff will try their best to respond within 30 minutes to MyChart messages received during business hours.

The UMMC Specialty Pharmacy Program partners with multiple UMMC outpatient clinic locations to provide you with the best care possible. To speak with your non-pharmacy provider, please call (601) 984-1000 so an operator can direct your call to the appropriate clinic.

While your specific clinic may have its own physical address, the main address for the UMMC health system is:

2500 North State Street
Jackson, MS 39216

Concerns, compliments

To file a complaint or share a compliment regarding the Specialty Pharmacy Program, please contact UMMC’s Office of Patient Experience.