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My Chart: Add Insurance Coverage

To ensure proper billing, it is important that insurances coverages be up-to-date. MyChart users can review their insurance summary in the application and make any needed edits.

Add Insurance Coverage

  1. Sign into to your MyChart account.
  2. Verify your Insurance Coverage by:
    • Click Menu
    • Select Insurance Summary.
    • Review your insurance of file.
    • To add additional coverage, click + Add a coverage.

A screenshot of the MyChart Insurance Summary page, insurance on file is listed in four quadrants with the + Add a Coverage quadrant located on the bottom right side of the screen.

  1. Choose your insurance provider from the list of eligible providers.
    • If your insurance provider is not listed, choose “Other”.

A screenshot of the MyChart page where the insurance provider can be selected from a dropdown menu.

  1. After selecting your insurance provider, boxes will appear to enter your:
    • Member Number
    • Select whether or not you are the policy holder.

A screenshot of the MyChart page where the insurance member number is entered.

  1. If you are not the policy holder for the insurance, you will be prompted to enter the subscriber (policy holder) information.

A screenshot of the MyChart page where policy holder information is entered.

  1. After entering your member or subscriber information, upload a front and back picture of your insurance card.

A screenshot of the MyChart page where the insurance card images are uploaded.

  1. When done, click Submit.
  2. Your insurance coverage will be verified. Once verified, it will appear under your Insurance Summary.
  3. If the coverage cannot be verified, your information will appear under Pending review.

A screenshot of the MyChart pending review page.

Upload Errors

Images that are too large for upload will result in the below error message. If you experience any upload issues, you can present your insurance cards at check-in to be uploaded.

A screenshot of the MyChart error message for file uploads. File uploads must be smaller than 10 MB.

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