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First Voice Program

First Voice logo.jpgFirst Voice is a 4-hour training course created to improve public safety and emergency medical communication capabilities in Mississippi’s most rural areas and throughout the state.

First Voice, developed by UMMC, with the help of the Mississippi Department of Public Safety, is designed to educate public safety communication professionals and dispatchers in the use of Mississippi’s statewide public safety communication platform, MSWIN - Mississippi Wireless Information Network.

First Voice delivers a strong foundation for all professionals involved in medical emergency and crisis communications.  This course has been approved for 4 hours of CE credits by the department of public safety.

  • MSWIN Emergency Communication System
  • Emergency Radio & 911 Operations
  • Communications with medical assets
  • Statewide P25 system
  • Talkgroups for events
  • Federal / State Resources and Roles
  • Disaster Communications
  • Medical Emergency Information
  • Criteria for air evacuations
  • Connecting to MEDCOM
  • Helicopter Operations, Dispatch and Landing Protocols
  • University Medical Center’s Emergency Response and Capacity

 First Voice is an extension of First Hands, a course providing similar training to First Responders.

To find the next available First Voice courses visit this link: