Website User Survey

Help us improve your website experience.
This quick survey only takes a few minutes.
Your responses are anonymous.

What brought you here today?
Select all that apply.

Learn about a condition or treatment

Find a doctor or specialist

Find a location or visitor information

Schedule an appointment or contact a clinic

Access MyChart, pay a bill or renew a prescription

Explore careers, education, or training

Learn about research or clinical services

Something else (please describe)

Something else - please describe :

Were you able to find what you needed today?

What made it hard to find what you needed?

Please describe other:

Overall, how satisfied are you with your website experience today?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

How easy was it to see your next steps?
For example: scheduling an appointment, finding a doctor, contacting a clinic, etc.

Yes, very clear

Somewhat clear

Neither clear, nor unclear

Not very clear

Not clear at all

I didn’t try to take any actions on the site

How would you describe the website’s look and feel?

Other (please describe) :

Which of the following best describes your relationship to our organization?

Did you find the career or training information you needed?

Were referral resources clear and easy to access?

Was it easy to understand how to get care here?

Where are you in your care journey?

I’m researching care options

I’m preparing for my first visit

I’m in active treatment

I’m managing follow-up care

I’m not seeking medical care

Other

What could we improve to make the website easier or more useful for you? Optional.

What’s working well on the website? Optional. Briefly tell us about what aspects of the site work well.

Which age group best describes you?

Where are you located?

Jackson metro area

Elsewhere in Mississippi

Outside Mississippi

Outside of the U.S.

Prefer not to say

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Website User Survey

Website User Survey