Student Affairs

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Student Assistance Program

TELUS Health (formerly LifeWorks) is a Student and Employee Assistance Program (EAP). TELUS Health is a confidential EAP and an exciting and innovative well-being solution available to all UMMC employees, their family members, and UMMC students.

TELUS Health can help you feel supported 24/7, 365 days a year, with a confidential EAP that can support you anytime, anywhere with work, health, and life. TELUS Health offers help with personal and work-related issues.

TELUS Health can help you manage your reactions with well-being articles, podcasts, digital programs, tools, and resources when the world around you gets stressful. Whether you have questions about handling stress at work and home, parenting and child care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust!

TELUS Health (formerly LifeWorks)

Students have three options for accessing TELUS Health services and resources:

Access services online

  1. Go to TELUS Health online
  2. Log in with the username: ummc and password: ummceap

Access services through the app

  1. Download the TELUS Health One mobile app from the App Store or Google Play from a mobile device
    TELUS Health app logo
  2. Log in with the username: ummc and password: ummceap

Access services from a phone

  1. For live support 24/7, call 1-800-433-7916

The University of Mississippi Medical Center is a TELUS Health Authorized Partner.

For technical support, email the TELUS Health Support team.