Patients and Visitors
UMMC Madison Pay a Bill
Effective May 1, 2025, Merit Madison Hospital will transition to UMMC Madison.
For services provided on or after May 1, 2025
Beginning May 1, 2025, billing services at UMMC Madison will be administered by UMMC in Jackson.
Pay a bill for services on or after May 1, 2025
For all billing and account related questions for services provided on or after May 1, 2025, contact UMMC Customer Service at (601) 496-9303.
For services provided before May 1, 2025
Payments and billing questions for services provided by Merit Madison prior to May 1, 2025, should use the information below:
Pay a bill for services on or before July 13, 2023
Pay a bill for services between July 13, 2023 – April 30, 2025
For billing and account related questions regarding services prior to May 1, 2025, call the Merit Health business office.
- For services on or before July 13, 2023: (769) 207-5069
- For services between July 13, 2023 – April 30, 2025: (601) 761-6425
Frequently Asked Questions (FAQs)
- Is Merit Madison and UMMC the same hospital?
Yes. Effective May 1, 2025, UMMC acquired Merit Health Madison hospital. The hospital is now called UMMC Madison. UMMC can help you with any billing inquiries related to services provided on or after May 1, 2025. - Will I receive two separate Billing Statements?
If you have services dated both before and after May 1, 2025, you will receive two separate billing statements. Services provided on or after May 1, 2025, will be billed by UMMC and you will receive a UMMC billing statement. - Can UMMC process my payments for services prior to May 1, 2025?
Unfortunately, UMMC cannot process or post payments for services provided before May 1, 2025. For billing inquiries and payments for services between July 13, 2023, and April 30, 2025, please contact Merit Health business office at (601) 761-6425. For assistance with services prior to July 13, 2023, call (769) 207-5069. You can also pay your Merit Health Madison bill online. - Can UMMC add or update my insurance information?
Yes, but any updates UMMC Customer Service makes will only affect services provided on or after May 1, 2025. If you need to update your insurance information for services before that date, please contact the Merit Health business office at (601) 761-6425. You can also pay your Merit Health Madison bill online. - I see UMMC has Financial Assistance Charity Care. Can I apply?
Yes, you can apply for UMMC Financial Assistance Charity Care. This assistance is available only for hospital services starting on May 1, 2025. Get additional information regarding UMMC Financial Assistance Charity Care. - Is there a discount that can be applied to my charges?
UMMC offers various discounts, including charity and self-pay/uninsured discounts for qualified services. These discounts apply only to hospital services provided on or after May 1, 2025. UMMC professional services may qualify prior to 05/01/2025. If your professional services qualify for a discount, it will be applied automatically.
For additional information, contact UMMC Customer Service at (601) 496-9303 between 8:30 a.m. - 4:30 p.m.
You can also sign up for MyChart. MyChart allows you to access your patient health information, communicate with your doctor, request refills, manage appointments and communicate with the UMMC Customer Service Team.