Fertility Services

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Your Initial Visit

University Physicians' Women's Specialty Care and its division of reproductive endocrinology and infertility look forward to working with you. Because we want to take great care of you and your family, we’ve prepared a list of tips to make the most of your time with us.

Scheduling or rescheduling appointments

General appointments

The UMMC Access Center (for all departments) can be reached at (888) 815-2005. Access center staff is very good at connecting people with the right doctor’s office.

After-hours urgent needs

  • For urgent issues that can’t wait until the next business day, call Fertility Services' after hours at (601) 260-7060.
  • For true emergencies, call 911.

Routine care

For more routine care, most of our patients find it easier to contact us directly between 8:00 a.m. and 4:00 p.m. at (601) 984-5330. Schedulers work closely with our team to help you schedule an appointment that best matches your needs.

Finding us

Women's Specialty Care at Mirror Lake
2925 Layfair Drive
Flowood, MS 39232
  1. If coming off I-55 at exit 98-B, head east on Lakeland Drive (towards the airport).
  2. As you cross into Flowood, you'll see a Texaco gas station on the right and a large water tower saying “Flowood.”
  3. Take a right at the gas station onto Layfair Drive, and you'll see our building next to the water tower.

Upon arrival, immediately tell someone at the front desk that you are here for “REI” with Dr. Isaacs, and they will direct you to our private waiting area.

The first visit

We want to be thorough as we get to know you. Our nurses will discuss your history before you meet with the doctor, and after that meeting, they will further review the next steps in your treatment plan as well.

It helps to fill out the requested information in advance so we can focus more on solutions during our time together. If there are relevant medical records, faxing or sending them beforehand is appreciated. However, also bring a back-up copy in case they didn’t arrive.

Additionally, having a spouse or support person present can be useful for remembering everything discussed at the visit. This support is particularly relevant for fertility visits because partners generally know their individual history better.

Patient support

Our goal is not only to help you quickly, effectively, and in a financially efficient fashion but also to make the process more bearable. We can’t help people with issues we don’t know about, so if things come up physically or emotionally, please tell us. Whatever it is, we’ve probably seen it before, and there are usually solutions for making things better.

Financial issues

Unfortunately, fertility treatment is not usually covered by insurance. However, for both men and women, subfertility is often a symptom of other underlying conditions that deserve appropriate evaluation and care. Though we can't control what insurance companies choose to cover, as a general rule, you shouldn't be denied gynecologic care that would be reasonable regardless of fertility goals. We are happy to work with you in maximizing benefits and distinguishing when we focus on overall well-being relative to fertility-specific plans.

Financial options offered by UMMC Women's Care include:

  • Bundled discounted pricing
  • Free financial counseling
  • Low interest loans

Our experienced financial counselors can help you maximize insurance benefits that you may not be aware that you have.