Jasmine Kency, MD, medical director for patient experience and program director for the Internal Medicine and Pediatrics Residency, and Kevin Nelson, RN, BSN, manager of service excellence in the Office of Patient Experience, will present Medicine Grand Rounds, "Both Sides of the Stethoscope: Creating a Better Experience for Patients and Providers," at noon Tuesday, Sept. 1, in R153 and online via Webex.