New Emergency Services home to enhance disaster response

Published on Thursday, August 9, 2018

By: Ruth Cummins

When Hurricane Katrina slammed the Gulf Coast in 2005, Mississippi emergency responders had no idea of the challenges they would face to deliver medical care and no idea how challenging it would be to do something we all take for granted: talk to each other.

Lessons learned from that record disaster galvanized efforts to create the state’s first comprehensive emergency medical response system. That network includes the Mississippi Center for Emergency Services, or MCES. The Center was established in 2014 by the University of Mississippi Medical Center to expand Mississippi’s ability to maintain medical communications for disaster and emergency preparedness and response.

A new brick-and-metal home for MCES will place all of its services under one roof, allowing better coordination between the state’s emergency response agencies and quicker deployment of medical care to sites of disasters or emergencies. The Medical Center broke ground today on the state-of-the-art facility that also will encompass the Mississippi Integrated Public Safety Communications Center.

U.S. Sen. Roger Wicker and former U.S. Sen. Thad Cochran led the effort to shepherd almost $20 million in federal grant funding to build a home for MCES and outfit it with the latest technology. Construction is set to begin this fall and is estimated at 18 months.

“Right now, we are spread out across campus, and our campus is the size of a small city. This will get us all back in the same area to improve efficiency and work flow, and to better manage our projects,” said Dr. Damon Darsey, associate professor of emergency medicine and MCES medical director, during today’s groundbreaking ceremony held on the northeast corner of UMMC’s campus, near where the Center will be built.

“This is a dream come true for many of us,” he said. “We’ve been talking about this for many years, and now we’re physically able to do it.”

“This facility is a game-changer that will put us ahead of the rest of the nation in showing what can be done in a rural state like Mississippi to respond to emergencies and save lives,” Wicker said. “I salute Sen. Cochran and Gov. Barbour for being my teammates on this effort, and I am proud of the team of professionals on my staff and at UMMC.”

Partners in the grant awarded by the U.S. Department of Commerce’s National Telecommunications and Information Administration are the office of Gov. Phil Bryant, the Mississippi Wireless Information Network, MSWIN for short, and the Mississippi Department of Information Technology Services.

“Public safety has always been my number one priority, and this new facility for MCES will give our first responders better coordination and quicker response times to disasters,” Bryant said in a statement.

“Due to the hard work of Sen. Roger Wicker, former Sen. Thad Cochran and others, the new home for MCES will become a reality. This is a great day for the University of Mississippi Medical Center and the people of Mississippi.”

The single-story, 20,000-square-foot building will house Mississippi MED-COM, the 24-hour communications center that coordinates patient care and transport with emergency response agencies, hospitals and first responders statewide. MED-COM now operates out of cramped quarters near UMMC’s Adult Emergency Department.

The facility will be a user-friendly base of operations for projects that will advance the state’s medical response and emergency critical care capabilities. It will include a 10,000-square-foot training and simulation area for emergency responders. Among the scenarios: Replicating limitations to broadband connections in the state’s rural corners so that first responders can brainstorm how to communicate around it.

And, it will bring together emergency transport teams, their vast deployable gear, and administrative support under one roof.

In coordination with emergency response agencies and partners statewide, “we stand ready for the next disaster, if it occurs,” Dr. LouAnn Woodward, UMMC vice chancellor for health affairs and dean of the School of Medicine, said during the event. “We’re in a very different place now than we were (when Katrina hit) on August 29, 2005.”

Under former Gov. Haley Barbour’s leadership, the state of Mississippi in 2010 won a $73 million Broadband Technology Opportunity Program federal award to develop a state-of-the-art public safety communications and pre-hospital medical communications system. That grant was put on hold in 2014 in efforts not to duplicate a federal program deploying similar technology. 

Instead, Mississippi in 2016 was approved to move forward with a modified version of the grant. That modification allowed for the expansion of MSWIN, development of a Mobile Tele-Assist System and construction of the Mississippi Integrated Public Safety Communications Center at UMMC.

The MSWIN expansion includes enhanced data-carrying capabilities and the opportunity for research and development on the use, training and policy development around mobile telemedicine.

In a disaster, Darsey said, “people don’t always understand the power of talking to each other. Many people don’t understand the power of a black box, but it is instrumental to everything we do.”

UMMC Chief Administrative Officer Dr. Jonathan Wilson and Dr. Alan Jones, professor and chair of the Department of Emergency Medicine, are MCES’ administrative leaders. An emergency department nurse in 2005, Wilson was among eight UMMC staffers deployed in the wake of Katrina to assess damages at Hancock County Medical Center.

Their mission quickly changed to one of medical response as they gave desperately needed help to hospital staff, treating the wounded and preparing patients for transport.

“We’ve taken those lessons and applied them to construction of this building. Everything is designed to support all of the needs of the medical community and emergency services,” Wilson said prior to the ceremony. “This building gives us the ability to advance that learning process to improve patient care, not just during a disaster, but every day.”

The facility will provide a second campus helipad for UMMC’s AirCare, the state’s most advanced medical helicopter transport. AirCare will still land on the roof of UMMC’s critical care hospital to deliver patients for treatment but will be staffed and deployed from MCES.

“We can pull the helicopters inside the building for use in our simulation training,” Darsey said. “The new space will protect our assets from inclement weather.”

UMMC can cross-train first responders by bringing to MCES aircraft from partnering emergency response agencies, such as the Mississippi National Guard or the state Department of Public Safety. That could include U.S. Army Lakota helicopters and National Guard Blackhawk rescue helicopters. “We want what we do to be aligned with what they do,” Wilson said.

The facility reflects the three missions of the Medical Center, Wilson said. “It has a component around education and training, a section that’s about clinical care in disasters and everyday emergencies, and the infrastructure to do research.